1. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, property address, and any other details needed to provide our services. We may also collect payment information when you pay for services.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Schedule appointments and send reminders
  • Send invoices and process payments
  • Communicate with you about services, promotions, and updates
  • Respond to your requests and provide customer support

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (e.g., payment processors, scheduling tools), but only as needed to provide our services.

4. SMS & Email Communications

By providing your phone number or email, you consent to receiving service-related communications including appointment reminders, invoices, and follow-ups. You may opt out of marketing messages at any time by replying STOP to any text message or using the unsubscribe link in emails.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Payment information is processed through secure, PCI-compliant payment processors and is never stored on our servers.

6. Data Retention

We retain your information for as long as necessary to provide services and fulfill legal obligations. You may request deletion of your data by contacting us.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at info@powerwashconnect.com.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the updated policy on our website.

9. Contact

If you have questions about this privacy policy, please contact us at info@powerwashconnect.com.